Licensing
Camera seats, the free tier, the Box ID, and installing a license.
CoreSight is licensed per camera. The first 4 cameras are always free — no license file, no registration, no time limit. A license unlocks more camera seats.
How it works
- A license is a signed file that grants a number of camera seats (e.g. 16 cameras) to one specific box, perpetually — seats are bought once, not subscribed to.
- Licenses verify entirely offline. The box never phones home; an air-gapped installation works exactly like a connected one.
- Enforcement happens only when adding a camera: once your active cameras reach the licensed limit (or 4 on the free tier), adding another is blocked with a clear message. Nothing already enrolled is ever disabled.
The License page and your Box ID
Open the License page to see your current tier, seat usage, and — the key piece — the Box ID: this installation's unique identity, with a copy button. Licenses are issued for a specific Box ID, so this is what you provide when purchasing.
The Box ID is minted when the box's database is first created. A full reinstall that recreates the database produces a new Box ID, and an existing license must be re-issued for it. Normal updates and upgrades never change the Box ID.
Obtaining a license
- Open the License page on the box and copy the Box ID.
- Go to the customer portal at app.coresightvms.com, purchase the camera seats you need, and register them to your Box ID. The portal issues a
license.keyfile for that box. - Download the license file.
Installing the license
Place the file on the box at:
sudo cp license.key /etc/vms/secrets/license.key
sudo chown root:vms /etc/vms/secrets/license.key
sudo chmod 0600 /etc/vms/secrets/license.keyThat's it — no restart needed. The license is re-read on every check, so it takes effect immediately; the License page reflects the new tier right away.
Moving seats to another box
A license is active on exactly one box. If you replace the hardware or move sites, get the new box's Box ID from its License page and have the license re-issued for it through the customer portal.
What happens when a license is invalid
CoreSight's licensing never locks you out:
| Situation | Behavior |
|---|---|
| No license file | Free tier — 4 cameras. |
License bound to a different box (wrong box) | Free tier, with a warning on the License page. |
| Corrupt / unreadable / invalid license | Free tier, with a warning. |
| More cameras enrolled than the license allows (after a downgrade) | Existing cameras are grandfathered and keep working; only adding new ones is blocked. |
In every case the box keeps recording, playing back, and alarming. The worst case is always "you can't add camera number N+1", never "your site went dark".
Checking status
The License page shows tier, seats used vs. allowed, the customer the license was issued to, and a prominent warning if the license is invalid or bound to a different box — including the reason, so you know whether to fix the file or re-issue it.